Honey and Fox Pty Ltd
Website: www.honeyandfox.com.au
Effective date: 1 January 2026
Privacy contact: CEO Email: team@honeyandfox.com.au
This policy explains how we collect, use, store, and share personal information when you engage with the Honey & Fox.
1. Who we are
This website is operated by Honey and Fox Pty Ltd (we, us, our). We are based in Australia.
We aim to manage personal information openly and respectfully.
2. What this policy covers
This policy applies when you:
- visit our website
- sign up to our newsletter or mailing list
- contact us (forms, email, bookings)
- purchase a product, course, or membership
- create an account or log in
- use our member resources and course platforms
- interact with our marketing (including, if enabled, remarketing/retargeting)
3. The personal information we collect
We collect only what we need to run the site and deliver our services.
Information you give us
- Contact details: name, email address, phone number, business name (if provided)
- Enquiry details: the content of your message and any information you choose to share
- Account details: login details and settings for member access (stored in our platforms)
- Purchase details: what you bought, subscription status, receipts and invoices
- Booking details: information needed to schedule calls (for example via Calendly)
Information collected automatically
- Usage data: pages visited, time on site, clicks, referring pages
- Device data: IP address, browser type, device identifiers
- Cookie and tracking data: identifiers used for analytics and advertising measurement
5. Platforms we use (and where your data may sit)
To deliver courses, memberships, and resources, we use a small stack of service providers. Depending on what you do on the site, your information may be stored or processed in:
- WordPress
- HighLevel (CRM, customer records, automations, member management)
- LearnWorlds (course delivery and learning accounts)
- Membership.io (resource hub/storage and access)
- Microsoft Outlook / Microsoft 365 (business communications)
- Calendly (bookings, if you book a call)
- Google Analytics (website analytics)
- Meta Pixel and LinkedIn Insight Tag (advertising measurement, if enabled)
6. Sensitive information
We do not intentionally collect sensitive information (for example health details or identity documents). Please avoid including sensitive information in general enquiries or community discussions.
7. Why we collect and use personal information
We use personal information to:
- deliver services (courses, memberships, content access, support)
- set up and manage accounts across our platforms
- process payments and manage subscriptions
- respond to enquiries and communicate with you
- send newsletters or mailing list updates if you opt in (unsubscribe anytime)
- improve the website (analytics, troubleshooting, user experience tools)
- measure marketing performance (and, if enabled, remarketing/retargeting)
- meet legal obligations and help prevent fraud or misuse
8. Cookies, analytics and advertising
We use cookies and similar technologies to keep the site working, understand what is useful, and measure performance. Marketing/remarketing features may be enabled later. For details, see our Cookie Policy.
9. Marketing emails
If you opt in, we may email you with updates, resources and offers. You can unsubscribe at any time using the link in our emails. If you need help, contact:team@honeyandfox.com.au
10. Who we share personal information with
We share personal information only with service providers who help us deliver our services and run our business (for example the providers listed in section 5).
We may also disclose information where required or permitted by law, or to protect rights and safety.
11. Overseas disclosure
Some service providers may store or process personal information outside Australia, depending on where their infrastructure is located. That means your information may be transferred to, stored, or processed in other countries (for example the United States, United Kingdom, European Union, Singapore, or elsewhere).
What we do about that: we aim to use reputable providers and take reasonable steps to ensure personal information is handled appropriately.
12. Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. This includes practical measures like access controls, reputable platforms, and secure connections where available (HTTPS).
No system is perfectly secure, but we work to keep things sensible and robust.
13. How long we keep information
We keep personal information only as long as needed to provide services and support, meet legal and financial obligations (like tax and accounting), and resolve disputes or enforce agreements.
14. Access and correction
You can request access to the personal information we hold about you and ask us to correct it if it is inaccurate or out of date.
Contact: team@honeyandfox.com.au
15. Complaints
If you have a privacy concern, please contact us first and we will do our best to resolve it. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
16. International visitors (UK/EU and other regions)
We are based in Australia, but we serve customers internationally. If you are located in the UK or EU, you may have additional rights under applicable data protection laws.
In plain terms, these may include the right to:
- request access to your personal information
- request correction
- request deletion in certain circumstances
- object to certain processing (especially direct marketing)
- request restriction of processing in some cases
- request portability for some data
17. Children
Our services are intended for adults in business. We do not knowingly collect personal information from children under 16.
18. Changes to this policy
We may update this policy from time to time. The latest version will be published on our website with the updated effective date.